Was back in the UK in July and needed to ship a carton of extra presents, that people kindly gave us, to Brisbane. Used a company called (please PM for details) which came up in a Google search, we were short of time and they seemed pretty on the ball in the UK. We were quoted 8-12 weeks but we only received it yesterday (18 weeks) and the Brisbane agent ( PM for details) were totally useless. They were rude, late and a shambles. The delivery side were incompetent but very efficient at asking for money. Be warned. On the whole I wouldn't ever do it again you pay when it leaves the UK and pay again when it arrives, its a con. Cost us about $250 to ship about $300 of goods.